Customer Solutions

Eduserv's Access and Identity Management solutions enable your organisation to manage its users' identities and provide easy, single sign-on access to resources. These can include the enterprise applications that you use internally, and external resources such as online journals and databases to which your organisation has subscribed. 

Choose Eduserv as your Access and Identity Management provider and benefit from:

• easy-to-use administrator tools for set-up, configuration, management, diagnostics and reporting by  IT and non-IT staff
• service and support from our dedicated team
• a choice of how to authenticate users
• use your own local directories of users (OpenAthens LA)
• allow Eduserv to host a managed directory of users (OpenAthens MD)
• or use a combination of the two
• customisable tools for IT staff (see statistics and report on usage)
• an annual fee

Our solutions are widely used in learning and research environments in academic and medical fields. Here libraries and librarians have been at the forefront of providing easy user access to thousands of valuable databases, online journals and e-books provided by academic publishers. 

Find out how universities and colleges, publishers, medical and commercial organisations can benefit from our services.

Our cost-effective, flexible solutions offer access to the wide range of resources accessible through the Athens service but also to resources available using new and emerging open standards protocols (such as SAML/Shibboleth, OpenID and Information Cards) through the OpenAthens framework.

Although originating in the UK, you can see a list of customers from across the globe who are using components of OpenAthens and/or the Athens service for access and identity management. If you are based outside of the UK and would like to talk to us about our Access and Identity Management solutions, please contact our international representative Lyn Norris (tel +1 678 810 0900).

For more information about the OpenAthens framework, please see the Products and Services section and contact us with any questions.